Our online system allows you to book your consultation quickly and easily. You can choose between an in-person or virtual appointment—whatever works best for you. To ensure you get the most out of your consultation, we’ll ask you to complete a short online questionnaire before your appointment. This helps us understand your medical history and current concerns. Your responses will be securely added to your health record and reviewed with you during your visit. You’ll also receive a copy of our privacy policy for your review. After booking, you’ll receive a confirmation by both text and email with the full details of your appointment. If you book a virtual consultation and a physical examination is needed, you’ll be advised to attend an in-person appointment instead. Self-Funding Patients If you’re paying for your own care, you don’t need a referral to make an appointment. Simply choose the time, date, and location that works best for you. Patients Using Health Insurance If you’re using private medical insurance, your provider may require a referral from your GP or another healthcare professional before you book. We recommend checking with your insurer about their referral and authorisation process. If you’re unsure, our team is happy to help guide you through the steps to obtain approval.
In-Person Consultations Upon arrival at your chosen hospital, the reception team will welcome you and invite you to sit in the waiting area. Mr Chalhoub will come to greet you personally and accompany you to the clinic room for your consultation. Virtual Consultations If you’ve booked a virtual appointment, you’ll receive a secure link by email to join the consultation at your scheduled time. A reminder will also be sent 24 hours beforehand. To ensure privacy and comfort, please join the call from a quiet, private space where you won’t be interrupted. You can use a phone, tablet, or computer—just make sure your microphone and speakers are working beforehand. If you wish, you can have a partner, friend, or family member with you for support during the consultation.